Storz and Bickel Volcano Classic and Volcano Digit Desktop Vaporizer Frequently Asked Questions

Q: How can I switch on the Volcano Digital Desktop Vaporizer?

A: Just push the button labelled ‘Heat’ to turn your Volcano desktop vape on. You’ll see the set/actual temperatures will light up on the Volcano Digit LCD display.

Q: Do I need to fully fill the Volcano balloon up to be able to start vaping?

A: Not at all, depending on the amount of dry herbs you want to vaporize, even just a half filled balloon can give you a great vaping experience.

Q: Does the Volcano have any ventilation slots?

A: Yes, there is one just right next to the Hot Air Outlet and another one under the body of the Volcano.

Q: Are the Storz & Bickel products safety tested?

A: Yes they definitely are. Production is monitored and safety tested at all times.

Q: What is the chamber of the Volcano Desktop Vaporizer made of?

A: Both the Volcano Classic and Digit chamber is made of food grade aluminum.

Q: I read the Volcano comes with electromagnetic design? What does it exactly mean?

A: It means that the Volcano vaporizers have the ability to function in proximity with other electronic hardware or devices without generating electromagnetic disturbances, that may influence the operation of other products.

Q: Can I over pump the balloon?

A: It is best to fill the balloon with the right amount of vapor you intend to use within the next 10 minutes. Do not overfill the balloon, so you won’t lose the aromas and fragrances of the vapor.

Q: What material is the Volcano Desktop vaporizer’s body made of?

A: The Volcano Digit and Volcano Classic vaporizer bodies’ are stainless steel therefore, very easy to clean. All you need to do is just to wipe the body off with a soft cloth every now and then and that should keep your device in a perfect condition.

Q: What is the difference between the Volcano Digit and the Volcano Classic Desktop Vaporizer?

A: The Volcano Digit Desktop Vaporizer comes with a digital display, showing the actual and set temperatures. Also, the temperature settings of the two devices are slightly different as well. The Volcano Digit temperature range operates between 40°C – 230°C (104°F – 446°F), while the Volcano Classic’s temperature is adjustable between 130°C and 230°C (266°F – 446°F).

Q: Does the Volcano come with Australian power adapter?

A: Sure, you can get started and enjoy vaping as soon as you receive your Volcano.

Q: Can you tell me about the technical specifications of the Volcano?

A: The voltage of the power adapter is 220-240V/50-60 HZ, the heat output is 100W and the air pump output is 11W.

Q: What is the air volume of the Volcano vaporizer?

A: Approximately 12l/min.

Q: Can you tell me the exact dimensions of the Volcano desktop vaporizer?

A: The dimensions of the Volcano Digit and Classic Desktop Vaporizer is 20cm x 18cm (7.9 x 7.1 inch) and 1.6 – 1.8kg (3.5 lbs).

Q: Where are the Storz & Bickel products made?

A: They are made in Germany, Tuttlingen.

Q: Can I remove the Valve Balloon from the Volcano once it’s filled in with vapour?

A: Yes sure. It is very easy to do so, and you can just carry the balloon around in your home and enjoy vaping.

Q: How about if I forgot to switch off the Volcano? Do the Volcano Vaporizers come with auto-shut off mechanism?

A: Yes, you are covered. The Volcano Desktop vaporizer will shut off after 30 minutes automatically.

Q: Can I use the Volcano Desktop Vaporizer with extracts?

A: Yes, you are free to use the Volcano devices with dry herbs as well as with extracts with the help of the liquid pad. All Volcano vaporizer kit includes liquid pads for your convenience.

Q: Are there any portable vaporizers made by Storz & Bickel?

A: Yes, the Mighty and Crafty Portable Vaporizers. We carry both in our store, feel free to check them out here.

Q: I want to reduce the quantity of the dry herb material that I vape, can you suggest me any vaporizer with smaller chamber? The chamber of my Volcano is just too huge for me.

A: Sure, we have a lot of great vaporizers with small chambers that we’d be happy to recommend. However, you can also use your Volcano with smaller amount of dry herbs by getting an Easy Valve Filling Chamber Reducer. Simply assemble the Reducer and your Volcano Filling Chamber together and you are ready to start vaping with less herbs. Easy!

Q: Can I trust the Storz & Bickel vaporizers?

A: Storz & Bickel have been operating since 1996. It has a long history of magnificence in the field of vaporizer design. This brand spearheaded the desktop dry herb vaporizer and is considered by various vapor aficionados to be the best quality level in the vaporizer industry today.

Q: Size of the filling chamber?

A: The Easy Valve Filling Chamber is 6.5cm³.

Q: Do I need to press any button to start vaping? How do I know the vapour is going into the balloon?

A: When you put the Valve Balloon on top of the Filling Chamber, the balloon will lock in place and will start filling up with vapour.

Q: What should I do if the balloon is filled with vapor?

A: Turn off the ‘AIR’ button and take off the Balloon with the Filling Chamber. Detach the balloon from the Filling Chamber and attach the mouthpiece onto the balloon. You can start inhaling the vapor by placing the mouthpiece onto your lips. You’ll need to apply a bit of pressure to the mouthpiece with your lips to be able to draw the vapor out from the balloon. Enjoy!

Q: I’m thinking to get 3 box of genuine Volcano Balloon Tube, how many balloons can I get from 3m of bag material?

A: You can get approx 5 x 60cm (2ft) long balloon out of one box Volcano Balloon Tube (3m).

Q: Can I use the Volcano Balloon Bags with my Extreme Q?

A: You could potentially do that however, we carry genuine replacement Extreme Q Balloons for your convenience. Feel free to check them out here. We always recommend to use balloons with your vaporizer, which are specifically designed for it though.

Q: I read the Volcano Balloons are food safe. What does that actually mean?

A: It means that the Volcano Desktop vaporizer has met the food safety standards, where these standards contain health and hygiene obligations for handlers or sellers that aim to lower instances of illnesses.

Q: How do I know my Digit I ready to start vaping?

A: When the actual (red number) and desired (green number) temperatures are the same, then it’s time for you to start vaping.

Q: How long does it take to heat up my Volcano?

A: It depends on your desired temperature, however, generally it takes about 5 minutes for the Volcano to heat up.

Q: How can I access and fill in the Filling Chamber?

A: All you need to do is to remove the Filling Cap from the Filling Chamber. Insert your herbal material into the chamber and then screw the Filling Cap back onto the Filling Chamber.

Q: Do I need to preheat the materials before the vaporization process starts?

A: Yes, place the Filling Chamber with the Cap on onto the Hot Air generator, press the ‘AIR’ button, wait about 5 seconds before the aromas start to vaporize.

Q: How should I place the Valve Balloon onto the Filling Chamber?

A: First, stretch the balloon bag out then put it vertically on top of the Filling Chamber.

Q: What’s the lowest temperature on the Volcano Digit and Volcano Classic Desktop Vaporizer?

A: The vaporization temperature is adjustable between approx. 40°C – 230°C (104°F – 446°F) on the Volcano Digit Desktop Vaporizer.

The temperature on the Volcano Classic is adjustable between approx. 130°C and 230°C (266°F – 446°F).

Q: There are two different temperatures displayed on my Volcano Digit’s screen? What do they mean?

A: The red number is the actual temperature in your filling chamber, while the green is the desired temperature, that you have set to reach.

Q: I’m worried about the balloon will start melting after a specific temperature is reached. Does the balloon flavour the vapour?

A: Nothing to worry about. These genuine Volcano Balloon bags are heat-proof, food safe and flavourless, just made perfectly for you to enjoy your great quality vapour.

Q: My vapor is tasting toasted, am I doing something wrong?

A: If the vapor that your Volcano produces feels a bit roasted, it usually means that your vaporizing temperature is set too high. To improve your vapor quality, try decreasing the temperature until you are happy with the taste of your vapor. Different dry herbs have different optimal vaporizing temperatures, so it is always best to make sure you are using the right temperature range for your chosen herbal materials.

Q: What factors can influence the vapor quality?

A: Your vapor quality is influenced by a number of things, such as the quality and quantity of your dry herbs inserted into the filling chamber, how finely or coarsely they are ground and also the temperature level that you are vaporizing at.

Q: How can I heat up my Volcano Classic Vaporizer?

A: Switch on the device and press the heat button. The rocker switch will light up signalling the heater is in operation.

Q: How can I change the temperature on my Volcano Digit Desktop Vape?

A: Just touch the + button to increase or the – button to decrease your desired temperature.

Q: How can I swap between Celsius and Fahrenheit on the Volcano Digit Desktop Vaporizer?

A: Just press simultaneously both, the + and – buttons.

Q: The actual temperature on my Digit is higher than the set temperature, what should I do?

A: Just press the Air Pump button to speed up the cool off process.

Q: How do I know my Volcano Classic reached the desired temperature?

A: Once the yellow control lamp turns off, your Volcano Classic vaporizer reached your desired temperature.

Q: How do I set my desired temperature on my Volcano Classic Desktop Vape?

A: Just select your desired temperature on the temperature regulator knob.

Q: I’m after some new parts for my Volcano Desktop Vaporizer, such as a filling chamber, balloon and some screens. Are you storing them?

A: Definitely, please just check them out here. You should be able to find all bits and pieces that you need, so your Volcano will be running like new in no time.

Q: Does the Volcano come with a grinder or do I need to purchase one separately?

A: Yes, all Storz & Bickel vaporizers come with a genuine Storz & Bickel Acrylic Herb Grinder. If you are after an additional grinder, check our selection here.

Q: Can I get some new balloon for my Volcano Digit?

A: Sure, we stock the original Volcano Balloon Tubes in pack of 1, 3 and 16 boxes. Each box contains 3 metres (10ft) balloon material.

Q: Is there any difference between a balloon for the Volcano Digit or a balloon bag for the Volcano Classic?

A: Not at all. You can use the same balloon material for both, the Volcano Classic and the Volcano Digit vaporizer.
If you need some extra bag, click here.

Q: What are the Volcano balloons made of?

A: They are made of highly quality, heat resistant, food safe and odour-free polyester.

Q: I got my Volcano with the old Easy Valve Starter Set. Do you store replacement balloons for this valve option?

A: Definitely, we have both the standard size Easy Valve Replacement Set as well as the XL Easy Valve Replacement Set in store.

Q: How often do I need to clean the screens?

A: It is recommended to brush off the screens after each use.

Q: Do I need to clean the Air Filter regularly?

A: Yes, if you use your device regularly, you may need to clean the Air Filter in every 4 weeks or so. If there is much contamination on the Air Filter and the cleaning does not help anymore, then it is recommended to replace it for the best vaping experience. They are reasonably cheap, you can grab one @VapeFuse, just click here.

Q: Are the Volcano Desktop Vaporizers covered by warranty?

A: Yes, for your peace of mind there is a 3-year warranty with both, the Volcano Digit and Volcano Classic Vaporizer.