Q: Can I use any oil with the Zephyr Ion Balloon & Whip Desktop Vaporizer?

A: Yes, this desktop vaporizer comes with a liquid pad, so you can vape high viscosity oils as well as dry herbs.

Q: Does the Zephyr Ion come with whip or balloon function?

A: The old Zephyr Ion comes with balloon function only, while the new models come with balloon as well as with whip method.

Q: Does the Zephyr Ion Vaporizer come with a digital display?

A: Yes, that is correct. The Zephyr Ion comes with a large digital display for your convenience.

Q: What’s the heating element made out of?

A: The Zephyr Ion Vaporizer comes with Ceramic Heating Element.

Q: What are the baskets and the mesh made of?

A: They both made of stainless steel.

Q: Some vaporizer come with memory function. How about the Zephyr Ion Desktop Vaporizer?

A: The Zephyr Ion Desktop Vaporizer comes with a memory function too, which means the vaporizer will remember of the last temperature you used.

Q: The digital screen of my Zephyr Ion is red, why is that?

A: You’ve probably just plugged in the vaporizer. The “Power LED” and the LCD screen will turn red indicating the desktop vape has power.

Q: How can I switch on the vaporizer?

A: Press the “Power Button”. The “Power LED” will turn to green. This means the heating element is on.

Q: I turned on the device and the temperature is flashing on the display. What does it mean?

A: The Zephyr Ion is heating up and the display will turn to green once the temperature is reached.

Q: The display of the Zephyr Ion turned green. Why is that?

A: The vaporizer reached the desired temperature.

Q: What’s the voltage input of the Zephyr Ion Desktop Vaporizer?

A: It is 110 – 120V and 50/60 Hz.

Q: Do I need to grind my herb before I start vaping?

A: Yes, prepare, grind your herb materials first and then loosely place it in the basket.

Q: Do I need to fully fill the basket in?

A: It is recommended to fill the basket ⅓ or ½ full, never overfill it.

Q: Does the basket holder get hot?

A: Yes, it gets extremely hot while the device is on or the vaporizer is heating.

Q: Where should I put the herb basket?

A: Once the Zephyr Ion vaporizer reached the desired temperature, open the lid and please it into the basket holder. Make sure the basket is sitting properly in the basket holder, otherwise forcing to close the lid may lead to damage in the device.

Q: How can I open the valve?

A: Press the valve button firmly to open it, keep pushing it and place the balloon onto the air straw. If it’s sitting there correctly, you can let the button go off.

Q: How can I remove the balloon?

A: Press the valve and slide the valve straight up and then off the straw.

Q: What should I do to start filling the balloon in?

A: Press the “Airflow Button” and wait about 5 seconds before you place the valve onto the straw. Once the balloon is full, switch off the “Airflow Button”.

Q: How can I inhale the vapor?

A: Press the valve button and place the mouthpiece against your lips to start inhaling.

Q: How can I switch off the Zephyr Ion Vaporizer?

A: Press the “Power Button” once you are done with vaping.

Q: Does the Zephyr Ion Desktop Vaporizer come with automatic shut off mechanism?

A: Yes, the vaporizer will shut off after 60 minutes. The timer will restart every time when you press a button on the display.

Q: Can I adjust the automatic timer feature on the Zephyr Ion?

A: Yes, press the “Air Button” and “+” at the same time and adjust the time with the “-” and “+” buttons. Once you are happy with the set timer, press the “Air Button” again. The maximum auto shut off time is 3 hours.

Q: How can I use the whip?

A: Just slide the whip attachment onto the straw and you are ready to vape.

Q: What’s in the box?

A:
Zephyr Ion Aromatherapy Vaporizer
2 x Mouthpieces (bags pre-attached)
2 x Baskets
1 x Liquid Pad Set
2 x Replacement Air Filters
2 x Replacement Basket Seal Washers
4 x Replacement Bags with Bag Ties
4 x Replacement Screens
1 x USB Cord

Q: What temperature range the Zephyr Ion Desktop Vaporizer come with?

A: The Zephyr Ion vaporizer comes with 37.7℃ – 227℃ (100℉ – 440℉) temperature range.

Q: How can I change the temperature on the device?

A: There is a “+” and “-” button on the display, just press them to adjust up or down the temperature.

Q: Does the Zephyr Ion come with a default temperature?

A: Yes, it is 37.7℃ (100℉).

Q: How can I swap between Celsius and Fahrenheit?

A: Press both temperature control buttons at the same time.

Q: Does the Zephyr Ion come with replacement balloons?

A: Yes there are 4 replacement balloons in the box.

Q: How can I change the balloon on the valve?

A:
First, remove the old balloon by snipping the bag tie that holds it to your valve.
Place the valve inside the open end of the new bag.
Use one of the bag ties provided in the kit, to fix the balloon to the valve and then just trim off the excess material.

Q: Do I need to change the balloon of my Zephyr Ion at all?

A: Yes, you may want to replace the balloon every 1 – 2 months.

Q: Do I need to clean the screens regularly?

A: After each use, brush off the screens from debris and replace the screens if necessary. Screens are located at the top of the basket holder, there is a screen at the bottom of the basket, and at the base of the straw.

Also you may want to check the air filter located at the bottom of the device, and give it a nice clean every now and then.

Q: Does the Zephyr Ion Desktop Vaporizer come with warranty?

A: Yes, this vaporizer come with a 2 year limited warranty.

Q: My Ion doesn’t want to heat up. What should I do?

A: Swap between Celsius and Fahrenheit first. This process will reset the electronics for the heating element. If it didn’t help, contact Zephyr for warranty purposes.

Q: For some reasons the pump will not run, can you help?

A: Unplug the Ion, wait ten seconds and plug the vaporizer back in. If the issue still exists, contact Zephyr for warranty purposes.