Arizer Solo Portable Vaporizer Frequently Asked Questions
Q: How can I turn the device on?
A: Just press both the Up and Down buttons to turn on or off your Solo.
Q: How to enable and disable the sound/beep on my Arizer Solo Vaporizer?
A: To manage your Audio/Beep sounds, simply power on the vaporizer, then press and hold the Up Arrow for approximately 3 seconds.
Q: How much herbs can I put into the Arizer Solo?
A: You can fill in your Glass stem with about 0.25 grams of dry herb materials.
Q: What is the heating chamber made of?
A: The Solo comes with a High Grade Ceramic Heating Chamber.
Q: Can I use the Arizer Solo Vaporizer for oils or wax?
A: The Arizer Portable Vaporizers are suitable for vaping dry herbs only and you can also use the aroma dish with essential oils.
Q: What are the dimensions of the Arizer Solo Vaporizer?
A: The Solo is 113mm x 46mm diameter and 217 grammes
Q: What does Blue LED mean?
A: The Solo Vaporizer is in idle state, and not heating. You may want to press either the up or down arrow, so the Solo will start heating.
Q: What does Red LED mean?
A: The Solo Vaporizer is getting ready for your vaporization session, in other words it’s heating up.
Q: Is there any difference of the Arizer Air versus the Arizer Solo when it comes to their battery life?
A: The Solo has a battery life of about 1.5 hours on a full charge while the Air has about 1 hour on a fully charged battery.
* For your information the Arizer Air short glass stem is not included in the Arizer Solo kit. It is available for purchase @VapeFuse.
Q: Where can I find the Serial Number of the Arizer Solo?
A: You can find the serial number of your Arizer Solo Portable Vape at the bottom of the device.
Q: Why the glass mouthpiece won’t fit into my Solo?
A: Warm up the Solo up to level 7 and let it stay heated up for a few minutes. It will allow your mouthpieces to fit into your Solo easily after a few tries.
Q: Does the Solo Vaporizer automatically turn off if I don’t use it?
A: Yes, to conserve battery life the Arizer Solo comes with auto shut-off function, so your vape will turn off after running for 12 minutes.
Q: I’m really into aromatherapy, can I use essential oils with my Solo?
A: Sure, not a problem. Put few drops of your favorite essential oil to the aroma dish, heat the Solo up to your desired temperature and just sit back and enjoy.
Q: What are the available colours of the Arizer Solo?
A: The Solo comes in two colours, Silver and Black.
Q: What’s in the kit?
Q: Are you selling the genuine Arizer Solo?
Q: Hey, I got my Solo with today’s post and the curved stem is a bit out of shape, is it a genuine Arizer Solo?
A: Absolutely, we store genuine Arizer products only. You can see the unique serial number at the bottom of your device. Please note, glass parts can slightly vary, they are all handmade with care.
Q: I lost my instructional manual, can I request for a copy?
A: Definitely. Please feel free to send us an email at [email protected] and our lovely Customer Service Representatives will be glad to help you. 🙂
Q: Is there any way of checking to see how much charge you have left without shutting it down and restarting?
A: Keep an eye on the ‘charge’ LED, when it glows solid red that means the battery needs to be recharged very soon.
Q: Can I use the Solo vaporizer while charging?
A: Yes, the Solo vaporizer comes with pass-through charging feature, so you can use it while it’s on the charger.
Q: How many uses per charge do you get with the fully charged Arizer Solo Battery?
A: The Solo Battery should last for approximately 5-10 uses per charge, and the battery should last for hundreds of full charge cycles. Of course, it really depends on how regularly you vape with your Solo vaporizer, which temperature settings you prefer and if you run it for the full length of the session (12 minutes) or if you turn the device off sooner.
Q: How long do I have to charge the Solo?
A: It takes about 3 to 4 hours to reach a full charge.
Q: How often do I need to charge my Solo?
A: You may want to fully cycle the battery (fully drain then full recharge) just to guarantee the best performance, however, that’s totally fine to top it up if necessary.
Q: I put my Solo on charger and the LED is flashing Green. What does it mean?
A: Nothing to worry about, it just means that your Solo Vaporizer is charging.
Q: I put my Arizer Solo Vape on charger, it started flashing Green and now it turned to solid Green, why is that?
A: Your Solo is fully charged and ready to be used. While the device is charging it’s flashing Green and once it’s fully charged the LED turns solid Green.
Q: I’d like to get a Solo car charger for my Solo vaporizer, do you have it in stock? Can I use my Solo while it’s charging on the car charger?
A: Sure, just click here and grab one now. Yes, the Solo has a use while charging feature, which works with the standard charger as well as the car charger.
Q: The LED on my Arizer Solo is Red, and it powers down, why is that?
A: It means you need to put your Solo on charger, the battery is totally flat. Once you gave it a couple hours of charge, your Solo will be running again and you can keep vaping.
Q: I lost my Solo charger but I have an Arizer Air as well. Can I use the Air charger for my Solo?
A: The Arizer Air charger is not suitable for the Arizer Solo. You can grab a new Solo Charger @VapeFuse, just click here.
Q: I’ve got a couple of vapes, can I use any charger to charge my Arizer Solo?
A: Only use a genuine Arizer Solo charger to charge your Solo. Please note, warranty does not cover damages caused by using a 3rd party charger.
Q: What is the recommended temperature when using the Arizer Solo?
A: Level 2 (185°C or 365°F) is the most commonly used temperature among vapers, however it really comes down to your personal preference and to the optimal vaporization temperature of the dry herbs that you are vaping.
Q: How can I increase the temperature on my Solo Portable Vaporizer?
A: All you have to do to raise your Solo’s vaporizing temperature is to press the Up arrow on the device. If you want to lower the temperature, then just press the Down arrow.
Q: I have my favourite temperature that I prefer to use. Does the Solo vaporizer have a memory function or does the temperature need to be set for each time?
A: Yes, the Solo can recall your vaporizing temperature that you used before, just press and hold the Down button and your previous temperature will reload.
Q: So what are those numbers on the Arizer Solo body?
A: The LED 1 through 7 indicates the different temperature settings.
Level 1 50°C / 122°F
Level 2 185°C / 365°F
Level 3 190°C / 374°F
Level 4 195°C / 383°F
Level 5 200°C / 393°F
Level 6 205°C / 401°F
Level 7 210°C / 410°F
Q: Do I need to buy any additional screens for the Arizer Solo?
A: The Arizer Solo is designed to be used with coarsely ground dry herbs.
The small holes on the glass mouthpieces allow sufficient amount of hot air to pass through your herbal materials and as per the maker of the products, they eliminate the need for using any additional mesh or filter screen.
Having said that, some vapers in our community prefer to vaporize finely ground herbs with their Solo and therefore, place a mesh screen into their glass stem to prevent herbal dust entering the mouthpiece area.
Q: Where should I put my herbs? Straight into the chamber or to the Glass Stems?
A: Do not fill the heating chamber with your dry herbs, always use the Glass Dish or Glass Stem provided in your kit.
Q: Are there any differences between the curved and straight glass tubes?
A: Curved Glass provides a very optimized vaporization experience.
It is curved at an angle which is levelled to your mouth when holding the unit upright.
While the Straight Glass allows the vapor to be released in a straight method for fast and efficient delivery.
* For your information, the Arizer Air short glass stems are not included in the Solo kit. They are available for purchase @VapeFuse.
Q: I’d like to get an Arizer Solo and an extra curved stem, is that possible?
A: Sure not a problem at all. You can find the Solo here, all you need to do is to add an additional curved stem to your cart before checkout. Please note, the Solo kit comes with both, a straight and a curved glass stem included.
Q: How can I use the stem cap? What is it for?
A: The stem cap can be placed on both end of your glass stem. You can store dry herbs at the bottom of the stem for later use, and you can also use it to put the cap on to the top end of your glass stem between two draws to save your vapor.
Q: Can I use a twin double AA lithium with my Solo? I’ve been using my Solo for years and the original battery does not hold much power anymore.
A: Only use genuine parts including battery, with your Arizer vaporizers. Please note, warranty may not cover any damage caused by a third party battery.
Q: Doesn’t the glass mouthpiece get too hot during use?
A: It does get warm however, nothing to worry, you won’t burn your lips or your fingers. Just make sure not to take the glass stem out from the chamber straight away after use. Let the device and parts to cool down a bit, 2 to 5 minutes or so, and then it should be safe for you to touch it.
*For your information, the short Arizer Air glass stem is not included in the Arizer Solo kit, it is available for purchase @VapeFuse.
Q: Can you give me any tips how often and how to clean my Arizer Solo?
A: The best is if you clean the glass stem after every 3-4 uses. With regular usage you will notice some discolouration and resin building up on your stem. When this happens, all you need to do is just fill up a small bowl with some rubbing alcohol and put the stems in it. Leave them soak for 5-10 minutes, rinse and dry them and you are ready to use them again. Nice and clean 🙂
Q: My Arizer Solo just won’t charge anymore? What should I do?
A: Kindly try the following troubleshooting steps:
- Make sure you are using the original Solo charger that came with the unit.
- Check if the Red light on your charger illuminates when plugged in.
- If so, please charge the unit for 4 hours to see if a full charge corrects the problem.
If your Solo is still not working, please click here and register your warranty claim. We’ll be in contact with you as soon as possible with further information.
Q: My Arizer Solo vaporizer doesn’t want to switch on anymore, why is that?
A: Please, try the following troubleshooting steps:
- Ensure you are using the original Solo charger that came with your vaporizer and the unit has been charged for 4 hours.
- Try to press and hold both buttons for approximately 3 seconds.
- If you believe the issue is not with the charger, then go to the warranty registration page and we will do our best to get back to you as soon as possible.
Q: My device automatically shuts off, what should I do?
A: We might need to perform some tests on your Solo, before we can help you fixing the issue. Please go to our Warranty Registration page, fill the form in with your purchase details and we will be in contact shortly.
Q: Would a new battery help if my Solo shuts off before the 12 minute auto shut off period is reached?
A: Possibly, however we need to check your device first to identify if the issue is with the battery or with the unit itself.
Please visit our Warranty Page and register your claim. We will be in contact with you as soon as possible.
Q: My Solo Vaporizer will not turn on even if it’s completely charged.
A: Please fill in the Warranty Form, and we will be in contact with you with some troubleshooting shortly.
Q: Are the glass parts covered by the warranty?
A: Glass parts are not covered under warranty, however you can get some spare glass parts here, they are quite inexpensive to replace.
Q: Does the Arizer Solo come with warranty?
A: Yes, there is lifetime warranty on the heating elements and 2 year warranty on parts and labor. The Glass parts are not covered by the warranty however, you can replace them pretty cheaply here.